Shipping Policy

Thank you for shopping with Mood Hair. We are committed to providing a smooth and reliable shipping experience.

Order Processing:

* Orders are processed within 1–2 business days after payment has been confirmed.

* Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

* Standard Shipping (U.S.): 3–7 business days.

* Expedited Shipping (if selected): Delivery times vary based on the shipping method chosen at checkout.

Please note that delivery times are estimates and may be affected by weather, holidays, carrier delays, or other circumstances beyond our control.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, additional shipping charges may apply if the package is returned.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

International shipping may be available depending on your location. Customers are responsible for any customs duties, taxes, or import fees required by their country.

If you have any questions about your order, please contact our customer support team. We are happy to assist you.